News and Perspectives

How you represent your content is important, no matter if your materials are being read by a dozen or a thousand people.

Find out how and why to make your sales team mobile.

If you see your budget as a barrier to employee engagement, you’re not alone.

We’ve listed the top 10 content creation tools you’ll want to start using today.

Teamwork can be one of the most efficient ways to solve problems and tackle big tasks in any environment.

Your customers keep your business going. As such, your customer service team is critical to the success, failure, and profitability of your organisation.

A brand encompasses the values and images of any given organisation and plays a critical role in customer engagement.

Effective email communication is a core principle of effective customer service.

Learn how to create an effective brand guide.

In the age of email spam and loud or obnoxious television and radio ads.

Anyone in L&D knows the pain of not getting a full budget for what you planned. Learn 3 tricks to saving money so that you can innovate in budget.

A learning community of practice is a great way to add energy to your training programme. Get these 10 tips from Dan Jones, Zurich Insurance, to start one.