Motorola Solutions

The North American Proposal team at Motorola Solutions was spending up to 30% of their time “in front of printers.” Mimeo replaced a time intensive, internal process with an easy online interface for uploading, building, proofing and ordering of RFPs for delivery as early as the next morning.

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CHALLENGE

The North American Proposal team at Motorola Solutions supports a sales team bidding for government contracts related to radio and communication capabilities. Bids frequently require high-quality bound documents to be printed and delivered on tight deadlines. According to Dawn, her team was spending up to 30% of their time “in front of printers”.

PROBLEM SOLVING

“It never seemed like a challenge”, explains Dawn, after finding Mimeo as a partner. Her proposal team was now able to focus more on the proposal at hand, and less on the logistics & printing. On one overwhelmingly large bid, Mimeo even flew to meet Dawn’s team to organise the response and prepare it for final delivery. Motorola Solutions had found a true partner, rather than vendor, that they could rely on as an extension of their own team.

Mimeo replaced a time-intensive, internal process with an easy online interface for uploading, building, proofing, and ordering of RFPs for delivery as early as the next morning.

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RESULT

  • Quick online ordering by 10 pm EST for physical delivery at response location the next morning
  • A critical push of RFP production and delivery met the required proposal deadlines
  • Reporting enables easy cost center allocation across multiple business units

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BONUS – A TRUE PARTNER

Even last-minute delivery requirements didn’t prove to be a challenge. Mimeo rented a van, forklift, and truck, on the spot, to complete Motorola Solutions largest RFP rollout to date. As Dawn puts it, “If I could start over, Mimeo would have been there from the start.”

ABOUT THE CLIENT

Motorola Solutions provides mission-critical communications products and services to public safety and commercial customers globally.

www.motorolasolutions.com

“Before Mimeo, our team stood in front of the printers up to 30% of the time. Just because you can, doesn’t necessarily mean you should. Mimeo gave them back time in their lives.”- Dawn Apple, Senior Manager, North America Proposal Center