FAQs

Mimeo Digital is a cutting-edge digital Courseware Distribution Platform (CDP) that allows enterprise training organizations to maintain security for their digital courseware content and receive rich reporting on audience engagement. From Mimeo Digital Command, admins can upload, manage and distribute their digital courseware content. From the Mimeo Digital Library, your learner audience members can receive and engage with digital content in a user-friendly experience that is customized for them.

Mimeo Digital can be accessed on any device (PCs, tablets, and smartphones) via your web browser or the mobile app. The Mimeo Digital mobile app is available for free download to Mimeo Digital customers and their audiences on Apple’s App Store, Amazon Appstore for Android, MS Windows 10 Store, and Google Play.

For our Enterprise Plan customers, Mimeo has APIs available for a variety of integrations. Many of our customers make use of these integrations to automate everyday tasks. Our integration manager will meet with your business and technical stakeholders to better understand your needs and map out an integration plan.

The ability to print and download your files depends on your current permissioning level. Users can set permissions to limit printing and downloading. On the contrary, if full access is given, users maintain the ability to both print and download those files.

Our Mimeo Digital team leaders are ready to provide more information, answer any questions, give you a one-on-one demonstration, and even create a 30-day free trial account for you.

Get started with Mimeo Digital by setting up a 30-day free trial account. One of our team members will be happy to help you set up an account.

We appreciate your interest! However, Mimeo Digital was designed to be used by organizations and their customers, including other companies. If you feel that Mimeo Digital is a great fit for your organization, we ask that you talk to your decision makers, expressing your interest, prior to scheduling a demo.

You can access Mimeo Digital from a variety of browsers, including Google Chrome, Firefox, Safari, and Microsoft Edge. Chrome is the most optimum browser to use with this platform.

Yes! You can access Mimeo Digital content on any device, even when you’re not connected to the Internet.

Any engagement with your content, such as notes, highlights, and drawings, while your audience is offline is temporarily saved to their device in a secure location (maintaining its proprietary status). As soon as their internet connection is restored, that data is automatically pushed back up the cloud – no additional steps required.

Mimeo Digital offers a variety of tools to engage your audience in your content. These include table of contents navigation, contextual search, commenting, group notes, highlighting, signatures, and many other tools.

Yes! Customers on our Enterprise Plan can use SSO to log users in to our administrative and/or user library from your internal network.

Our integration manager will meet with your business and technical stakeholders to better understand your needs and map out an integration plan.

For our Standard and Enterprise plans, you have full control over the branding of your end user experience (both app and browser). This includes managing your brand’s logo and colors within our UI template.

If you are redeeming content from a phone or a tablet and currently do not have a Mimeo account, start by downloading our Mimeo Digital App from Apple’s App Store, Amazon Appstore for Android, MS Windows 10 Store, or Google Play. From there, you can register for an account. Once created, you can begin to download content at will.

In your account, click the Redeem Key button located on the bottom of your screen. A pop-up window will appear. Enter the alphanumeric code provided to you by your content distributor. Click Add. Once the code is verified, your library will automatically be populated with the requested content.

If your code is denied, please contact your content distributor to verify that the code you received is valid. Also, feel free to use the assist bubble in the bottom right-hand corner of your screen for fast technical assistance.

To take notes on a piece of content, make sure that the file is open and that you are in the secure reader. Once inside, look for the icon tools in the upper right-hand corner. If you hover your cursor over each one, a popup will appear, telling you what the tool does.

After selecting a tool, you will need to select the location in the document where you would like to use it, by clicking on that part of the screen. To view more tools, use the down arrow icon, which will extend the toolbar.

When you archive your content, you’re not deleting it from your Mimeo Digital account. Instead, you are storing it in a separate folder.

If you archive a piece of content that you want to access again, simply click Archive on the left navigation pane. In this screen, you will see all of your archived content (or nothing if you haven’t archived content). You can interact with and view the content like you normally would in your Content Library. To unarchive content, click the content action menu (indicated by 3 small vertically aligned circles) located on the right side of the file name. Now, select Unarchive. Your unarchived content will now reappear in its original library and content category.