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Spring Venture Group Cuts Print Costs by 50% and Simplifies Remote Training with Mimeo

CHALLENGE

Joseph Sitler, Sales Development Manager at Spring Venture Group, is responsible for instructional design and printed materials for new hire training. Because the healthcare industry changes rapidly, Joe updates his custom training workbooks at least once per week and prints them fresh for each new hire class.

Before Mimeo, Joe relied on a local print shop to get the job done. Every Friday, he would spend several hours updating the workbook, formatting it in Microsoft Word, and composing a detailed email to his print vendor with instructions for tabs, binding, paper stock, and more. The shop would begin processing Saturday morning and deliver the following Friday, a full week turnaround.

When Spring Venture Group was onboarding around 10 new hires per month, that process was manageable. But in 2020, two things changed at once: hiring scaled to 400-500 new salespeople per month, and the entire workforce went remote. Joe now needed to ship materials directly to remote learners, something his local printer couldn’t accommodate, and his per-unit printing costs were doubling as his order sizes grew. He needed a new solution.

HOW MIMEO HELPED

Joe selected Mimeo as his new print-on-demand partner after finding that Mimeo could offer lower per-unit prices and faster turnaround times than any alternative he evaluated. Mimeo's self-service ordering system was a particular draw. Instead of composing a detailed email to his vendor every week, Joe now uploads his final files to Mimeo and builds the document in a real-time preview, where he can see exactly how tabs, slip sheets, and other customizations will appear before placing his order.

"When printing with my local copy shop, I stayed late on Friday nights to submit updated training workbook files a week ahead of time, since the healthcare marketplace changes so frequently. With Mimeo Marketplace, I submit the updates on Monday morning and it is available to my new hires to order for themselves in class that afternoon." - Joseph Sitler

To solve the logistics challenge of shipping to remote learners, Mimeo set Joe up with a branded, password-protected Marketplace. Joe publishes documents to the Marketplace after building them in the real-time preview, and at the start of each training class, he takes new hires on a virtual tour of the storefront. Learners then order their materials directly to their home addresses. Mimeo handles printing, shipping, and tracking, and Joe can pull an on-demand report anytime to check which learners have placed their orders.

THE RESULT

Spring Venture Group now prints workbooks that are nearly double the size they were in 2019 at 50% of what Joe paid his previous printer. The logistics complexity that came with a remote workforce has been replaced by a streamlined, self-service process that puts ordering in the hands of new hires and fulfillment in the hands of Mimeo. Joe's focus stays where it belongs: keeping training content current and making sure every new salesperson is equipped to help customers make informed healthcare decisions.

THE BOTTOM LINE

Scaling from 10 new hires a month to 400-500 while simultaneously going fully remote would have been a logistical nightmare with Joe's previous print process. Mimeo gave Spring Venture Group the speed, cost savings, and fulfillment infrastructure to make that growth manageable without adding complexity to the training team's workload.
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