United States United States United Kingdom United Kingdom Germany Germany
Login search mimeoSearch contact mimeoContact

MathWorks Simplifies Content Distribution and Supports More Learners with Mimeo Digital

CHALLENGE

Before the COVID-19 pandemic, MathWorks offered primarily in-person instructor-led training with physical course materials shipped to classrooms. When the pandemic forced a shift to virtual classrooms, shipping workbooks to individual residences around the globe became logistically and financially unsustainable. MathWorks needed a new content distribution solution, and fast.

Their existing process wasn’t up to the task. The team relied on a third-party partner to share PDFs with learners, which required emailing files and a spreadsheet of learners, then waiting multiple days for confirmation that materials had been sent. With each team member setting up thirty classes per week, that bottleneck was a serious problem. Worse, the vendor didn’t support multi-character PDFs, meaning MathWorks couldn’t deliver materials to its Japanese, South Korean, or Chinese customers at all.

HOW MIMEO HELPED

After piloting several options including learning management systems, MathWorks selected Mimeo Digital as their courseware distribution platform. The difference was immediate. Administrators now upload files directly to their Mimeo Digital library and assign content to learners straight from Salesforce using the Mimeo Digital API, cutting set-up time by at least 40% compared to their previous process. A time savings that adds up fast when your team is organizing thirty classes per week.

When course materials are updated, administrators can refresh content in a matter of clicks rather than sending new files and complicated spreadsheets to a third-party vendor. And because Mimeo Digital supports multi-character PDFs, MathWorks can now reach all of its customers, including learners in Japan, South Korea, and China, without any workarounds.

Protecting intellectual property was equally important. With Mimeo Digital, MathWorks adds watermarks to each learner's PDF, sets expiration dates one year after the class start date, and distributes content directly to each learner's email address. Their training content stays secure without adding friction to the learner experience. Learners access content through the Mimeo Digital app, where a 24/7 support team is available via chat should any issues arise.

THE RESULT

Switching to Mimeo Digital gave MathWorks a faster, more scalable content distribution process that supports more customers than ever before. Administrators spend significantly less time on setup and coordination, the Content Development team can push updates without creating extra work downstream, and learners in every region receive a consistent, secure experience. A process that once created bottlenecks across the organization now runs smoothly in the background.

“We want to ensure our customer success while keeping our training content secure. Mimeo Digital makes it easy to do that.”

THE BOTTOM LINE

For a company whose training content is both a product and a piece of intellectual property, finding the right distribution platform was critical. Mimeo Digital gave MathWorks the tools to protect their content, reach their global audience, and free up their administrators to focus on supporting customers rather than managing logistics.

“With Mimeo Digital, I’m confident that when I send out a book to learners, there won’t be any issues.”
Back

Select your platform to login.