CHALLENGE
As part of Barnes & Conti’s Account Coordination Team, Elaine Turcotte and Dineen Digiacomo are responsible for building materials, scheduling classes and assigning trainers for their clients all over the world. Before Mimeo, the logistics behind domestic and global distribution of printed documents was a stressful, time-consuming and expensive operation.
PROBLEM SOLVING
Shipping and logistics experts on Mimeo’s Customer Service Team handle all aspects of distribution, including all international customs interaction. “We don’t have to worry about filling out all the paperwork and our clients don’t have to get involved with any duty charges that may be associated with accepting packages”.
RESULT
Barnes & Conti now uses Mimeo’s online tools to build and deliver printed training curriculum to their customers all over the world. “Mimeo has greatly reduced the amount of stress when it comes to shipping internationally. All that gets handled behind the scenes for our clients and that is HUGE”.
- Stress-free delivery process for domestic & international shipments
- Print & ship with “predictability and quality materials”
- Simplified process equals time savings
- Decreased printing costs
BONUS – CUSTOMIZED CLIENT KITS
Barnes & Conti inventories job aids with Mimeo. Job aids are combined with print on-demand materials, creating customized client courseware kits. This allows anyone on the Account Coordination Team the flexibility to easily order, combining multiple items into a single shipment.
ABOUT THE CLIENT
Barnes & Conti provides leadership development critical to navigating today’s complex and competitive global business environment. They work with customers to build the capabilities essential for influencing, decision-making, innovating, and managing change. Clear, robust models and applicability to everyday work help formal and informal leaders move their best ideas into action.