2017 Top LMS Complaints

Read Mimeo’s State of L&D 2017 research to learn what the top complaints with learning management systems are.

Published on 14 July, 2017 | Last modified on 4 September, 2024

Since the Learning Management System (LMS) is groaned about around the corporate learning world, in our State of L&D 2017 report with InSync Training, we asked for each respondent’s top complaint with their system.

While many of the top 5 complaints were the same as in 2016, the priority differed. In fact, the number one complaint this year, which is the difficulty in updating and revising content, didn’t even rank in the top 5 last year.

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top LMS complaints chart

The top LMS pain point varies depending on industry. Business consulting teams, who are most likely to service external clients, are most concerned about the poor end-user experience while corporate training, healthcare, and wholesale trade teams complained about the ongoing maintenance required by an LMS. In the heavily regulated sector, financial services and military reported inability to integrate with other enterprise software as a major problem, while healthcare, manufacturing, and financial services are frustrated by how difficult it is to update and revise content.

LMS pain points chart
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Mimeo Marketing Team

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