News and Perspectives

When sending customer service emails, every word can shape the meaning (and outcome) of what happens after you hit send. Learn how to do it right.

There are many persuasive arguments for a business to reinstate older models of marketing such as a newsletter via direct mail.

Learn how Mimeo delivers printed content to dozens or even hundreds of locations with one click.

Happy customers are a direct product of great customer service. See what skills are needed for an exceptional customer service experience. 

Social media is an undeniable player in the modern business world. Companies without social media training in place open themselves up to risk.

The Chipotle scandal calls into question practices around food contamination and negative customer experience. Here are crisis aversion training tips.

Mimeo pledged $1 to Teach for America for every person who stopped by our booth at the ATD International Conference and Expo. We raised $5,000!

Retail sales training is very different than any other form of selling. Here’s how you can train your retail sales team for the better.

Training pharmaceutical sales reps who are middle performers requires motivation and training to increase performance, sales, and market share.

Learning strategist JD Dillon shows why it is unrealistic to expect one learning technology to do it all and how to create a multi-tech ecosystem.

Learn how design thinking takes design away from designers and puts it at the center of how organizations are structured and communicate.

Modern patients are more knowledgeable about their healthcare options. How does this affect digital pharmaceutical sale approaches?

An effective brand guide is the definitive reference point for all things related to staying on-brand. Learn what to include in your brand guide.

Whether It’s training, marketing, or sales, storytelling affects your content in a positive way. Learn more about the topic from online printer Mimeo.

Maintaining a consistent brand across markets is a critical function of any global brand. Learn why brand consistency can impact a company’s value.